Your Privacy

ioGlobal is committed to safeguarding and respecting your privacy on the internet.  ioGlobal is also committed to maintaining the privacy and confidentiality of personal data we collect.

By visiting ioGlobal’s websites (including ioGAS or ioGlobal) or otherwise providing your personal information to ioGlobal via any other means, you are accepting and consenting to the practices described below.  You can choose not to provide certain information when using our website but then you might not be able to take advantage of many of its features.

What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.  You may, however, visit our site anonymously.

Subscription Requests

Should you request to subscribe to either the ioGAS or ioGlobal (or both) eNewsletters you will receive regular newsletter updates delivered to your email address of choice.  Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Should you wish to unsubscribe, you will automatically be removed from the nominated eNewsletter.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

1) To personalise your experience (your information helps us to better respond to your individual needs)

2) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

3) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

4) To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)

5) To administer a contest, promotion, survey or other site feature

6) To send periodic emails (the email address you provide for order processing, will only be used  to send you information and updates pertaining to your order)

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server.  All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorised with special access rights to our systems, and are required to keep the information confidential.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our websites, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Level 2/369 Newcastle Street
Northbridge 6003
Australia
info@ioglobal.net